Passenger information

• You must be checked-in 45 minutes prior to departure. Please allow additional time to pass through Customs and Immigration
• You will be asked to show a valid passport or valid photographic EU national identity card.
• First Class vouchers are issued at check-in
• Disabled passengers requiring assistance should notify Norfolkline at check-in
• If you are carrying a pet, please ensure that you have all the correct Pet Passport Scheme documentation at check-in as advised by DEFRA
• For queries or amendments please call 0844 847 5042 or +44 208 127 8303 from outside the UK or email doverpax@norfolkline.com

Dover port information

Norfolkline operate from Dover Eastern Docks to Dunkerque
Eastern Docks, Dover, CT16 1JA  Kent

Dunkerque port information

Norfolkline operate from Terminal Roulier du Port Ouest to Dover
Terminal Roulier du Port Ouest, F-59279 Loon-Plage (Dunkerque)